The Cape Fear Valley Health Pavilion North testing site will remain closed next week


As the community’s positive test rate and health system COVID-19 admissions continue to increase, Cape Fear Valley Health is making the following changes to the current visitation policy. These changes will come into effect on Monday, January 3.

Visiting hours are noon to 8 p.m. for most inpatients and 4 to 8 p.m. for inpatients who have tested positive for COVID-19. Non-COVID patients can have two visitors between noon and 8 p.m., but they cannot leave and return. Care companions who spend the night with a patient and leave the following morning will not be permitted to return until visiting hours reopen. COVID-positive inpatients may have two visitors between 4 p.m. and 8 p.m. for up to 1 hour each, and their visitors must wear an N95 respirator (provided by the hospital) at all times and may not eat or drink in the room . COVID-positive patients may not have overnight visitors.

In the emergency department, a visitor is allowed after the patient has been placed in a private treatment room and the visitor cannot come and go. If the patient is admitted or accommodated while waiting on a bed, his visiting hours are from noon to 8 p.m. and visitors must always remain in the room. Departing visitors will be allowed to return on the next visit. The rules for visiting Express Care facilities are the same as those for the emergency department.

End-of-life patients may have one visitor per day outside of the visiting hours listed above. In certain circumstances, the nurse supervisor may authorize compassionate exceptions to this rule for end-of-life patients. Passing non-COVID end-of-life patients are allowed up to four visitors, with two visitors at a time. End-of-life COVID patients are entitled to a single visit for four immediate family members only with a maximum duration of four hours, if outside normal visiting hours.

Visitors and patients at all Cape Fear Valley health facilities and clinics are required to properly wear a mask provided by the health system at all times. Masks must remain in place at all times, even in patient rooms, otherwise the visitor will be asked to leave. Cloth masks and neck warmers are not permitted. This mask policy will be strictly enforced.

All visitors will be screened with a brief verbal questionnaire and temperature scan before being allowed entry. Those who refuse to answer questions or have a temperature over 100.3 Fahrenheit will be refused entry.

The healthcare system still has some additional restrictions in parts of the medical center and other locations, as follows:

• Surgical and procedural patients will be allowed one visitor in the preoperative area, but two visitors may wait in the surgical waiting room if they arrive with the patient. Additionally, surgical patients may have a visitor in the post-anaesthetic care unit if they are waiting to be admitted to hospital. Once a patient for surgery or procedure is admitted, two visitors may accompany the patient to their room.

• Inpatients awaiting surgery or procedures may have the standard number of visitors during visiting hours. Additionally, a support person can stay with the patient overnight and stay until the patient is taken to surgery.

• Surgical patients at Highsmith-Rainey Specialty Hospital may have a support person, who can wait in the lobby during the procedure.

• Patients in labor and delivery are entitled to one support person with the patient who must be at least 16 years of age. No other visitors are allowed. Support people aren’t allowed to trade with other people, and they can’t leave and come back.

• In the family-centred care unit, there may be a support person to spend the night. The support person must be over 16 and cannot come and go. No other visitors are allowed.

• Pediatrics and the Pediatric Intensive Care Unit will allow parents/legal guardians (up to two) to visit 24 hours a day, and they can come and go. Only one parent or legal guardian can stay overnight. One additional visitor between the hours of noon and 8 p.m. is permitted per day other than parents, but there can only be two people at the bedside at a time. No one under the age of 12 can visit. Children 12 and older must be accompanied by an adult 18 or older.

• In the neonatal intensive care unit, two banded parents/legal guardians are allowed to visit. They can visit at any time, and they can come and go. There is no space to allow overnight stays.

• Oncology and oncology clinics will allow up to two visitors at a time, except for the chemotherapy area, where space constraints and immunocompromised patients do not allow visits.

• Outpatient clinics and the Fayetteville Ambulatory Surgical Center will allow no more than two visitors per patient.

• Cape Fear Valley Behavioral Health Care will allow patients one visitor Monday through Friday, 7-9 p.m. On weekends they can have two visitors, one per time slot from 2-5pm and 7-9pm. Once visitors leave the establishment. , they will not be allowed to return the same day.

• Long Term Acute Care (LTAC) patients at Highsmith-Rainey Specialty Hospital are permitted two visitors at a time from 12:00 p.m. to 8:00 p.m., but due to the high vulnerability of this hospital’s patient population, all visitors must be able to present proof of vaccination.

Individual hospitals in the health system may differ from these guidelines due to space limitations. These revisions reflect stricter guidelines regarding visits than our previous policy and may be adjusted in the future.